The CX Paradigm Shift: Exploring Generative AI’s Impact on Customer Experience
About The Webinar
The panel webinar will focus on the transformative role of generative AI in shaping the customer experience landscape. The session brings together industry experts, thought leaders and CX professionals to explore the potential of this groundbreaking technology and its impact on customer interaction to discuss the fundamental shift occurring in customer experience strategies due to the integration of generative AI.
The experts will speak about the power of generative AI in enhancing customer interactions across various touchpoints and how this technology is revolutionizing how businesses engage with their customers by creating personalized, interactive, and immersive experiences.
Watch this webinar to discover how generative AI’s ability to understand customer preferences, anticipate needs, and provide tailored solutions is reshaping the customer journey and driving customer satisfaction.